SAP CX

The Oryx has a strong portfolio of SAP CX implementations with customers worldwide with a focus on SAP commerce and customer services implementation projects

In these projects we combine our CX experience with our ERP knowledge to create seamless integration between frontend and backend processes / experience as this is main driver in a great customer experience.

Next to CX implementations we offer CX optimization projects based on customer journey workshops and process mining with Celonis which allows to identify the bottlenecks in the existing processes in ERP and CRM system which will cause bas customer experience